In our research we asked how people’s perspective of virtual learning had changed, especially since so many more have experienced live online learning since the global pandemic.
47% of respondents said that their perspective has improved and 13% said that they now believe learning virtually can be as successful as learning in person.
These are very positive and encouraging numbers and we hope to see an improvement in the 2023 results too. But the only way that can improve is with development of individuals designing and delivering virtual sessions, and that means focused investment from organisations.
Lack of best practice principles
Our research showed us that the large majority of organisations are not clear on what best practice is for their virtual and hybrid design and delivery:
And an alarming zero people had their performance compared against clear principles with feedback clearly communicated.
This means that more organisations need to focus on the development of their best practices and training, development, coaching and continuous feedback for their staff.
If L&D personnel were thrown in at the deep end of virtual delivery during the pandemic, and have moved on to hybrid training now that more people are coming back to the offices, their knowledge gaps need to be plugged, confidence built on what they are doing well, and their experience stretched to offer the performance that organisations need in turbulent times.